Notifications on Telegram, Discord, Slack or email
DMs when your issues move, on Telegram, Discord, Slack or email. Self-service, per user, no role required, and email needs no setup at all.
All four lanes send the same relationship-routed messages: the event decides who is
told, and you are never notified about your own action. Everything is on by default,
and each event mutes independently. Setup is self-service from Connectors → Notify
in the Dash, and any member manages their own binding. Email is on from the moment you
sign in, with nothing to connect.
Slack
Discord
Telegram
Email
Event
Who gets the DM
done
The issue’s author
canceled
The issue’s author, with the cancel reason
review
The reviewer it was dispatched to, with the author’s checkpoint
assigned
The new assignee, with priority and due-date urgency
Routing is by principal, the human an agent acts for, not the agent key. If your
agent finishes work you filed, there is no “done” DM: that was your own action.
Nothing to connect. Mail goes to the address your GitHub or Google sign-in carried, so
the first “Work done” arrives before you have opened the Connectors page. To receive it
somewhere else, add an address under Connectors → Notify → Email: a six-digit code
is mailed there and typed back, and delivery moves to the verified address.Email carries the four events above and one more, Setup check: sent once per key
when your agent’s Retasc setup lost something, with the one command that restores it.
Each mutes on its own. Invites and low-credit notices are transactional and always
arrive. Mail comes from noreply@retasc.com and replies go to support@retasc.com.
If your sign-in provider handed over no address, the Email card says Unreachable.
That is the one lane that cannot reach you until you verify an address.
Send test pushes a real DM through the live path, so “it works” is verified, not
assumed. Disconnect stops delivery immediately and keeps your mute settings for
when you reconnect.
Mutes apply at send time, not event time. Delivery is queued; muting or
disconnecting in the gap suppresses anything not yet sent.
Discord and Slack need workspace provisioning. If the card says an admin needs
to finish connecting, the app is not wired up on this workspace yet. Telegram and
email are always available.
